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LiteracyLink - FAQ

Q: How do I register?


Q: How do I get a password?
Q: I forgot my user name and/or password. How can I find out what it is?
Q: Why does it show I have new mail when my inbox is empty?
Q: How do I navigate the LiteracyLink website?
Q: How do I find out about my browser?
Q: How and why do I set my browser to accept cookies?
Q: How do the LiteracyLink online practice tests help me get ready for the Standardized tests?
Q: How can I find out about taking the GED Tests?
Q: Can I take the GED Tests online?
Q: How can I find a learning center?

Especially for teachers:

Q: How can I determine if my students are ready to begin high school equivalency study?
Q: How do I add and remove learners to my virtual classroom?
Q: How do I get an Online Management System (OMS) so I can set up a virtual classroom?

Q: How do I register?
A: You can register on the Registration & Log in page.

Q: How do I get a password?
A: You can create a password on the Registration & Log in form.

Q: I forgot my user name and/or password. How can I find out what it is?
A: You can call KET’s LiteracyLink Help desk at (800) 354-9067 Monday - Friday 8:30 - 5:30 EST, and give your first and last name, user name (if you can remember), city, state and zip.

Q: Why does it show I have new mail when my inbox is empty?
A: There is an unread message in the Trash or Saved folder.

Q: How do I navigate the LiteracyLink website?
A: The Navigation page contains information about navigating within LiteracyLink.

Q: How do I find out about my browser?
A: Consult the Browser page for information about your browser, and tips for improving performance.

Q: How and why do I set my browser to accept cookies?
A: The Cookies page explains how to accept cookies so you can use the LiteracyLink website fully.

Q: How do the LiteracyLink online practice tests help me get ready for the stanardized Tests?
A: You can take one test in each subject to see how strong your skills are. If you need to prepare more, you can work on that subject on this website, then take the second practice test to see how much you’ve improved. The online tests are scored instantly, so you’ll be able to see which questions you got right and wrong - and why. If you’re registered, you can get to the practice tests and online lessons from your home space.

Q: How can I find out about taking the GED Tests?
A: Go to ged.com, where you can find out lots of helpful information including the location of an official GED Testing Center near you.

Q: Can I take the GED Tests online?
A: Not at this time. See the GED Testing Service website for more information.

Q: How can I find a learning center?
A: Go to ged.com.

Q: How can I determine if my students are ready to begin high school equivalency study?
A: You can administer the GED/Pre-GED Locator test, found on the Teacher Resources page of this website.

Q: How do I add and remove learners to my virtual classroom?
A: From your virtual classroom, you can approve and remove them in this way:

    Approve:

    1. Check the box
    2. Choose Approve from the pull down
    3. Click on Do It
    4. Type confirm
    5. Either send a personal or system message
    6. Click on Submit

    Remove:

    1. Check the box
    2. Choose Remove from the pull down
    3. Click on Do It
    4. Type confirm
    5. Either send a personal or system message
    6. Click on Submit

    Or use the Message Center:

    1. Open the message that you received from the learner
    2. Make sure the name is checked
    3. Click on the Approve button

Q: How do I get an Online Management System (OMS) so I can set up a virtual classroom?
A: You can call KET at 800.354.9067 to purchase an OMS . We’ll send you step-by-step instructions.


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